NAME CLEARANCE
I had a personal loan with FNB where the payments went to in arrears unfortunately. I settled the full amount that was provided for me by M Morudu on 30 October 2018. From 30 October 2018 I struggled to get any feedback from M Morudu as well as Siyabonga Conco to get the necessary documentation to clear my name of ITC. It is 11 December today. A team leader phoned me once and told that he will get back to me and never phoned me back since.
Can someone in a position of authority phone me as I would like to get this resolved before Christmas.
My number is ********** 655.
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FNB (First National Bank)'s replyOfficial
12 Dec 2018, 09:12 Good Day JacquesThank you for bringing this to our attention. We acknowledge your complaint. It has been routed to the relevant department and feedback will be provided shortly. I do apologize for any inconvenience caused. Ref : *** Regards, Client Experience Team Tel number: ***
FNB (First National Bank)'s reply12 Dec 2018, 09:12
Official
Good Day JacquesThank you for bringing this to our attention. We acknowledge your complaint. It has been routed to the relevant department and feedback will be provided shortly. I do apologize for any inconvenience caused. Ref : *** Regards, Client Experience Team Tel number: ***