XF
Xola F
1 reviews | Active since Nov 2019
30 Nov 2019, 20:13
Naedo Internal Coll *****
I have just noticed a debit order from a "Naedo Internal Coll" to the value of R1,420.00 without my consent. How do I report and resolve this?
It seems to have been paid to an FNB account and what's worse is I didn't get a notification for this transaction from neither my app nor the transaction notification SMSes was, therefore, unable to block nor reverse it.
This is *****! I want my money back!
Helpful (0)
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Replies (1)
FNB (First National Bank)'s replyOfficial
02 Dec 2019, 10:48Good Day
Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused.
A formal complaint has been logged on your behalf and referred to the relevant department who will provide you with feedback.
The reference number is ***NF
Regards
Hello Peter Complaints Team
***
Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused.
A formal complaint has been logged on your behalf and referred to the relevant department who will provide you with feedback.
The reference number is ***NF
Regards
Hello Peter Complaints Team
***
FNB (First National Bank)'s reply02 Dec 2019, 10:48
Official
Good Day
Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused.
A formal complaint has been logged on your behalf and referred to the relevant department who will provide you with feedback.
The reference number is ***NF
Regards
Hello Peter Complaints Team
***
Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused.
A formal complaint has been logged on your behalf and referred to the relevant department who will provide you with feedback.
The reference number is ***NF
Regards
Hello Peter Complaints Team
***