RM
Rowan M

1 reviews | Active since Mar 2013

30 Dec 2015, 11:09

Naedo Collection *****

This is the 4th or 5th time I have had to go into FNB branch to reverse ******* debit orders off my account. Everytime this happens I have to pay charges for bank fees etc.. Please can FNB address this issue urgently. This I becoming ridiculous that people can just debit my account without authorisation!!!

0
Replies (1)
FNB (First National Bank)
FNB (First National Bank)'s reply30 Dec 2015, 11:36
Official
Hello Rowand,

Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused.

A formal complaint has been logged on your behalf and referred to the relevant department who will provide you with feedback.

The reference number is 839646.

Regards
Complaints Resolution
Amukelani Ngobeni-Chauke
Email address: ***
Tel number: *** (option one)