1 reviews | Active since Mar 2016
Naedo
<p>Yesterday i went into my account and was checking randomly, i came across a debit of R129.00 which was taken out of my account in January and February. The reference was Naedo. I was suprised since i never authorised anything like that, and no one let me know that R129.00 will be debited form my account. Worse was that, i got no notifiaction that R129.00 was taken out of my account, if i hadnt checked then it would have gone for months on end.</p> <p> </p> <p>Please sort this out as i never authorised the debit. FNB is a great bank, but if this continues then i just might change banks.</p>
Good Day
I have logged a formal complaint on your behalf. Please accept our apologies for the disappointing experience and any inconvenience caused. We are already liaising with the relevant department to get a resolution and have this sorted out ASAP. We will be in touch as soon as the necessary investigations have been done. ***
Kind regards
Daffnie Govender
Complaints Resolution
***
Tel number: *** (option one)
Good Day
I have logged a formal complaint on your behalf. Please accept our apologies for the disappointing experience and any inconvenience caused. We are already liaising with the relevant department to get a resolution and have this sorted out ASAP. We will be in touch as soon as the necessary investigations have been done. ***
Kind regards
Daffnie Govender
Complaints Resolution
***
Tel number: *** (option one)