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Nyanisa N

1 reviews | Active since Dec 2016

06 Dec 2021, 07:00

N Nongauza

I really don't know what to this this Bank or they don't want me at all from their bank, is it the way of chasing clients out now. Where we need to fight for our account activation every day. I don't know how many times i have to write a review about that same things everyday. Still my card got inactive again just two days later after activation. Ain't consultants put notes on what has been done on the client's profile than switching my card off. Sent my daughter to one of the retail stores and card declined coz some stupid consultant decided to block my card again. Just imagine the frustration from a child for not getting what she want. Im very ****ed by this behavior if i have to take it up with other people i will have to. This rediculus for a normal human being unless everyone working there is absolutely useless

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Replies (2)
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Nyanisa N's update06 Dec 2021, 10:44
Reviewer Update
this is rather irritating you guys always telling me about fica document and keep on blocking my card everyday, now im online with the consultant telling to re send doc again, and holding for about 20min again,
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Nyanisa N's update06 Dec 2021, 12:27
Reviewer Update
I dont care about any relevant department at this stage, im busy spending my airtime to call and i get to be on hold for 30min plus, and i promise you im not sending those doc again, every call i do make im asked to send through same documents over and over again, no way im really disappointed by what im getting from this account