TM
Thembeka M
1 reviews | Active since Feb 2019
01 Feb 2019, 14:14
Mzansi egoli rewardsand FNB ****
On Tuesday 30/01/2019 I received an sms saying that my Mzansi Egoli debut of R135 will go through on the 31/01/2019. I had not made any arrangements with any company, and after searching the net I discovered that many others had received the sms, yesterday the debit order went through from my FnB account and FNB did not inform me of this debit order. And this is not the first time an unauthorized debits have gone through the account and Fnb does not enquire about it. Disappointing since they have been having such compains for a while now
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FNB (First National Bank)'s replyOfficial
01 Feb 2019, 15:37Good Day Thembeka Madondo,
Thank you for taking the time to bring this to our attention. We would like to sincerely apologize for all the inconvenience caused.
A formal complaint has been re logged on your behalf and referred to the relevant department with *** who will investigate and provide you with feedback.
Kind Regards,
Hello Peter Complaints Team
*** (option one)
FNB (First National Bank)'s reply01 Feb 2019, 15:37
Official
Good Day Thembeka Madondo,
Thank you for taking the time to bring this to our attention. We would like to sincerely apologize for all the inconvenience caused.
A formal complaint has been re logged on your behalf and referred to the relevant department with *** who will investigate and provide you with feedback.
Kind Regards,
Hello Peter Complaints Team
*** (option one)