1 reviews | Active since Sept 2018
Mzansi debit order - R109
I have a debit order that went through on my savings account, The amount was R109 and the refrence was Mzansi and it had my ID number.
I see there is a couple of reviews on hellopeter with the same issue where you say you are looking into this, but the fact that its still happening means fnb ha snot done anything about it. I can reverse the debit order, but it becomes a problem when my credit score is affected and even my own bank cant do anything about, or fnb itself declines me for an application forgetting that you couldn't protect my account from **********. As mentioned in one of the reviews on the same matter - its scarier that these people even have your ID Number
Good Day Boitumelo Tlhapane ,
Thank you for bringing this to our attention.
We truly regret taking note of your experience and the frustration this has caused.
A complaint has been routed to the relevant department to investigate and feedback will be provided shortly.
I do apologise for any inconvenience caused.
***
Regards,
Client Experience Team
Email address: ***
Tel number: ***
Good Day Boitumelo Tlhapane ,
Thank you for bringing this to our attention.
We truly regret taking note of your experience and the frustration this has caused.
A complaint has been routed to the relevant department to investigate and feedback will be provided shortly.
I do apologise for any inconvenience caused.
***
Regards,
Client Experience Team
Email address: ***
Tel number: ***
