BS
Baks S

1 reviews | Active since May 2015

31 Jan 2019, 10:42

MZANSI debit order *****.

I have just had an unauthorized debit order of R135 from my FNB cheque account. The reference is from a MZANSI source that even has my ID number therein. Apparently, it can only be reversed tomorrow. What is worrying is that Google is littered with these complaints related to FNB. I wonder if FNB is even bothered to stop these ********** transactions from even happening. FNB customers be warned!

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Replies (1)
FNB (First National Bank)
FNB (First National Bank)'s reply31 Jan 2019, 12:08
Official
Good Day,

Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused.

A formal complaint has been logged on your behalf and referred to the relevant department who will investigate and provide you with feedback.

The reference number is ***NF.

Regards, 
Hello Peter Complaints Team

*** (option one)