Mysterious transactions reducing my balance

Item: FNB (First National Bank)
Rating: 2
Author: Elias L

I have made a credit into my credit card on 19 Mar 16. The available balance plus the transactions reflecting on the transaction history do not match. As a result the balance has been signficantly reduced but there is no evidence of those transactions against my account. FNB IS EATING MY MONEY, DEEPLY FRUSTRATED.<br> <br>

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Replies (1)

FNB (First National Bank)'s replyOfficial

29 Mar 2016, 09:13

Hello letebele,

Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused.

A formal complaint has been logged on your behalf and referred to the relevant department who will provide you with feedback.

The reference number is 894645.

Regards
Complaints Resolution
Melinda Duvenhage
Email address: ***
Tel number: *** (option one)

FNB (First National Bank)'s reply29 Mar 2016, 09:13

Official