1 reviews | Active since Jun 2016
my worse nightmareTerrible customer service
<p> I was ****med with 48000 rand cheque into my account , went to the branch to solve the issue ,but guess what, i was told that only the branch which the cheque was deposited ,will be able to clear the cheque , hence the manager can overide , but she did not , my the amount is reflecting as -48000 which is going to affect my salary for 10 working days, my son is sick and know i have to wait 10 days , AM SO DISAPOINTED IN FNB , I WANT TO CLOSE THE ACC AND MOVE SOMEWHERE ELSE</p>
Good Day chicco86,
We acknowledge receipt of your above complaint and will ensure that it is looked into and a solution will be provided.
Do expect communication from one of our subject matter experts very soon.
We apologize for the inconvenience caused. Your complaint reference is 945925 .
Kind Regards
Complaints Resolution
Melinda Duvenhage
Email address: **********
Tel number: ********** (option one)
Good Day chicco86,
We acknowledge receipt of your above complaint and will ensure that it is looked into and a solution will be provided.
Do expect communication from one of our subject matter experts very soon.
We apologize for the inconvenience caused. Your complaint reference is 945925 .
Kind Regards
Complaints Resolution
Melinda Duvenhage
Email address: **********
Tel number: ********** (option one)