My whole salary was ...

My whole salary was ****** when I went to an Fnb atm and the security guard just stood there and watched he did nothing while I was fighting them.. they just taped my card on the atm machine it didn't require a pin which I don't know how because I blocked my card... when I went to the bank to report what happened they said they will investigate and get back to me in 7 day they gave me a new card... still nothing I haven't heard from them and then just last week I found out that the card that was ****** and blocked is still being used and my new bank card being charged for those transactions