1 reviews | Active since Mar 2009
"My team of bankers" are unprofessional/rude
Relating to "My Team of Bankers". I chatted to Kgomotso Mmabane, and it was truly unprofessional. Kgomotso refused to look at my history, was appallingly abrupt and when I questioned, Kgomotso simply disconnected the chat, refusing to assist me. FNB, is this a representation of your current standard towards customers?
Good Day Clinton,
Thank you for bringing this to our attention.
We acknowledge your complaint.
It has been routed to Premier banking to investigate and provide resolution.
Feedback will be provided shortly.
I do apologise for any inconvenience caused.
***
Regards,
Client Experience Team
Email address: ***
Tel number: ***
Good Day Clinton,
Thank you for bringing this to our attention.
We acknowledge your complaint.
It has been routed to Premier banking to investigate and provide resolution.
Feedback will be provided shortly.
I do apologise for any inconvenience caused.
***
Regards,
Client Experience Team
Email address: ***
Tel number: ***