LK
Lizwi K
1 reviews | Active since Aug 2018
19 Jan 2022, 14:37
My Refund
It right to be. Inconvenience by your bank, FNB they are lazy to work even to resolve a matter that can take up to 15mins to resolve but for them took more then 3days.
I did a purchase on one of the Marchant who's also bank with FNB suddenly I decided to cancel the purchase now the problem start when ask my refund and FNB who suppose send back the money they delay while we both using the same bank me and the Marchant.
So I decided to come here complaining about the service maybe they will listen to me. I want my money pls....
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Replies (2)LK
Lizwi K's updateReviewer Update
19 Jan 2022, 15:02This bank continued to ignore me despite it a matter of urgency....
LK
Lizwi K's update19 Jan 2022, 15:02
Reviewer Update
This bank continued to ignore me despite it a matter of urgency....
LK
Lizwi K's updateReviewer Update
22 Jan 2022, 06:47This is a ****s bank, up to so far failed to resolve a minor issue why, because they categorised us according the money we have in our bank accounts.
They colluding with the Merchant taking their side because they know that they bring serious business in their bank unlike us who only bank 2 cent with them. I can't understand that I swapped the goods on Monday the 17th then suddenly decided to cancel the purchase but the money still went through to the merchants account then for FNB to reverse back to my account has to take two weeks but both me and the merchant using the same bank, to me that alone it a *******ion for FNB.
All I get from them is that the Dispute Desk is busy invistigating the matter, what is it to invistigating here. Why it so difficult to call m.a.k.s Hardware to find out that did they refunded me or not if not they reverse the money back to my account, no they won't do that because clearly they promote *******ION.
FNB is a bank that promote inequality if you have money with them they will take serious. I'm sure if I have more then 100K on my account this matter will long resolve but since I'm a lower income to them I don't matter to them at all.
I want to put it on records, if I don't get my money today don't bother to send me lousy emaiils. Will stop banking with and encourages all my family members to dump this ****s bank. You guys are so ******* even your employees found no reason to rush resolve this matter because you top management told them to prioritised those who have more money.
SIES.......
They colluding with the Merchant taking their side because they know that they bring serious business in their bank unlike us who only bank 2 cent with them. I can't understand that I swapped the goods on Monday the 17th then suddenly decided to cancel the purchase but the money still went through to the merchants account then for FNB to reverse back to my account has to take two weeks but both me and the merchant using the same bank, to me that alone it a *******ion for FNB.
All I get from them is that the Dispute Desk is busy invistigating the matter, what is it to invistigating here. Why it so difficult to call m.a.k.s Hardware to find out that did they refunded me or not if not they reverse the money back to my account, no they won't do that because clearly they promote *******ION.
FNB is a bank that promote inequality if you have money with them they will take serious. I'm sure if I have more then 100K on my account this matter will long resolve but since I'm a lower income to them I don't matter to them at all.
I want to put it on records, if I don't get my money today don't bother to send me lousy emaiils. Will stop banking with and encourages all my family members to dump this ****s bank. You guys are so ******* even your employees found no reason to rush resolve this matter because you top management told them to prioritised those who have more money.
SIES.......
LK
Lizwi K's update22 Jan 2022, 06:47
Reviewer Update
This is a ****s bank, up to so far failed to resolve a minor issue why, because they categorised us according the money we have in our bank accounts.
They colluding with the Merchant taking their side because they know that they bring serious business in their bank unlike us who only bank 2 cent with them. I can't understand that I swapped the goods on Monday the 17th then suddenly decided to cancel the purchase but the money still went through to the merchants account then for FNB to reverse back to my account has to take two weeks but both me and the merchant using the same bank, to me that alone it a *******ion for FNB.
All I get from them is that the Dispute Desk is busy invistigating the matter, what is it to invistigating here. Why it so difficult to call m.a.k.s Hardware to find out that did they refunded me or not if not they reverse the money back to my account, no they won't do that because clearly they promote *******ION.
FNB is a bank that promote inequality if you have money with them they will take serious. I'm sure if I have more then 100K on my account this matter will long resolve but since I'm a lower income to them I don't matter to them at all.
I want to put it on records, if I don't get my money today don't bother to send me lousy emaiils. Will stop banking with and encourages all my family members to dump this ****s bank. You guys are so ******* even your employees found no reason to rush resolve this matter because you top management told them to prioritised those who have more money.
SIES.......
They colluding with the Merchant taking their side because they know that they bring serious business in their bank unlike us who only bank 2 cent with them. I can't understand that I swapped the goods on Monday the 17th then suddenly decided to cancel the purchase but the money still went through to the merchants account then for FNB to reverse back to my account has to take two weeks but both me and the merchant using the same bank, to me that alone it a *******ion for FNB.
All I get from them is that the Dispute Desk is busy invistigating the matter, what is it to invistigating here. Why it so difficult to call m.a.k.s Hardware to find out that did they refunded me or not if not they reverse the money back to my account, no they won't do that because clearly they promote *******ION.
FNB is a bank that promote inequality if you have money with them they will take serious. I'm sure if I have more then 100K on my account this matter will long resolve but since I'm a lower income to them I don't matter to them at all.
I want to put it on records, if I don't get my money today don't bother to send me lousy emaiils. Will stop banking with and encourages all my family members to dump this ****s bank. You guys are so ******* even your employees found no reason to rush resolve this matter because you top management told them to prioritised those who have more money.
SIES.......