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Ayanda D
1 reviews | Active since Apr 2015
16 May 2015, 19:15
My Profile on Transunion
I had a loan with FNB which I have finished paying in March.I monitored my profile on Transunion but it had not been updated.I emailed Chantil from the loans department who promised my details will be updated in 7 days.A month has gone by and this has still not been updated.I have made numerous calls to their call centre only to be transferred from one department to the next.Is there anyone who can assist me with this?????
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FNB (First National Bank)'s replyOfficial
18 May 2015, 10:48Hello Sdufuza,
Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused.
A formal complaint has been logged on your behalf and the reference number is 684798.
Regards
Complaints Resolution
Melinda Duvenhage
Email address: ***
Tel number: *** (option one)
Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused.
A formal complaint has been logged on your behalf and the reference number is 684798.
Regards
Complaints Resolution
Melinda Duvenhage
Email address: ***
Tel number: *** (option one)
FNB (First National Bank)'s reply18 May 2015, 10:48
Official
Hello Sdufuza,
Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused.
A formal complaint has been logged on your behalf and the reference number is 684798.
Regards
Complaints Resolution
Melinda Duvenhage
Email address: ***
Tel number: *** (option one)
Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused.
A formal complaint has been logged on your behalf and the reference number is 684798.
Regards
Complaints Resolution
Melinda Duvenhage
Email address: ***
Tel number: *** (option one)