VR
Vim R
1 reviews | Active since Sept 2018
08 Oct 2019, 16:23
My problem was solved
I wrote to hellopeter complaining about the bad service I got from an FNB teller who refused to issue me a new bank card since I had lost one. His problem was that my work permit had expired though I had showed him proof that I renewed it but still waiting for response from the department of homeaffairs. After writing to Hellopeter, the branch manager called me to come and collect a new card. He apologized for the bad service I was given. I really appreciate how much Hellopeter helped me.
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Replies (1)
FNB (First National Bank)'s replyOfficial
09 Oct 2019, 16:10Good day Vimbai Rafomoyo,
I have received the compliment that you have logged. Thank you so much for taking the time to compliment the service you received.
I will be sure to pass on your thanks and comments to management and I am so pleased that we've managed to live up to our brand's slogan "How can we help you?"
We are truly glad to hear of the wonderful service you have received from our staff.
***.
Regards
Hello Peter Complaints Team
***
I have received the compliment that you have logged. Thank you so much for taking the time to compliment the service you received.
I will be sure to pass on your thanks and comments to management and I am so pleased that we've managed to live up to our brand's slogan "How can we help you?"
We are truly glad to hear of the wonderful service you have received from our staff.
***.
Regards
Hello Peter Complaints Team
***
FNB (First National Bank)'s reply09 Oct 2019, 16:10
Official
Good day Vimbai Rafomoyo,
I have received the compliment that you have logged. Thank you so much for taking the time to compliment the service you received.
I will be sure to pass on your thanks and comments to management and I am so pleased that we've managed to live up to our brand's slogan "How can we help you?"
We are truly glad to hear of the wonderful service you have received from our staff.
***.
Regards
Hello Peter Complaints Team
***
I have received the compliment that you have logged. Thank you so much for taking the time to compliment the service you received.
I will be sure to pass on your thanks and comments to management and I am so pleased that we've managed to live up to our brand's slogan "How can we help you?"
We are truly glad to hear of the wonderful service you have received from our staff.
***.
Regards
Hello Peter Complaints Team
***