GdS
Graça dos Santos
1 reviews | Active since Mar 2023
07 Apr 2026, 19:47
My problem still not fixed, more errors
FNB Randburg Square's service has been a total letdown . Despite multiple attempts to rectify the issue with my business account, errors keep piling up and no resolution in sight. It's frustrating to see opportunities slip away due to their incompetence. When will they take responsibility and fix this mess?!
I've checked my business account confirmation letter, and the errors have multip****. The account name is incorrect: Monniques Group CC t/a #InDesign Digital NOT MONNICUES GROUP CC MONNICUES GROUP T/A #INDESIGN DIGITAL
This mismatch is likely causing the system rejection. What's frustrating is that opportunities are slipping away due to this mistake.
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Replies (2)GdS
Graça dos Santos's updateReviewer Update
08 Apr 2026, 21:28Good evening
I'm writing to express my extreme dissatisfaction with the service I've received so far. It's been 3 weeks since I requested to rectify the mistake that your branch made on my company documents, and the error remains uncorrected. Despite receiving emails assuring me that the issue is sorted, the problem persists.
My company, Monniques Group CC t/a #InDesign Digital, is still waiting for the necessary corrections to be made. I'm appalled that such a simple error has taken this long to resolve, and I'm concerned about the impact it's having on my business. Due to the incompetence of your employees, I'm missing business opportunities. The delay has caused inconvenience to my business, and I expect a full explanation and resolution.
Furthermore, the GOVERNMENT DATABASE verification will be rejected again due to this mismatch. The lack of competent personnel to handle a straightforward update is astounding. It's unacceptable that I, as a valued client, have to chase after your team for a response. You already have all the necessary documents, so I'm not sure what else is required. The incompetence is unacceptable.
It's been 3 weeks, and I've even visited your branch, but the issue remains unresolved. I've attached my SARs and BEE affidavit of correct name and your updated confirmation letter from today , which only highlights the incompetence of your team. I demand that this issue be addressed immediately.
I'm writing to express my extreme dissatisfaction with the service I've received so far. It's been 3 weeks since I requested to rectify the mistake that your branch made on my company documents, and the error remains uncorrected. Despite receiving emails assuring me that the issue is sorted, the problem persists.
My company, Monniques Group CC t/a #InDesign Digital, is still waiting for the necessary corrections to be made. I'm appalled that such a simple error has taken this long to resolve, and I'm concerned about the impact it's having on my business. Due to the incompetence of your employees, I'm missing business opportunities. The delay has caused inconvenience to my business, and I expect a full explanation and resolution.
Furthermore, the GOVERNMENT DATABASE verification will be rejected again due to this mismatch. The lack of competent personnel to handle a straightforward update is astounding. It's unacceptable that I, as a valued client, have to chase after your team for a response. You already have all the necessary documents, so I'm not sure what else is required. The incompetence is unacceptable.
It's been 3 weeks, and I've even visited your branch, but the issue remains unresolved. I've attached my SARs and BEE affidavit of correct name and your updated confirmation letter from today , which only highlights the incompetence of your team. I demand that this issue be addressed immediately.
GdS
Graça dos Santos's update08 Apr 2026, 21:28
Reviewer Update
Good evening
I'm writing to express my extreme dissatisfaction with the service I've received so far. It's been 3 weeks since I requested to rectify the mistake that your branch made on my company documents, and the error remains uncorrected. Despite receiving emails assuring me that the issue is sorted, the problem persists.
My company, Monniques Group CC t/a #InDesign Digital, is still waiting for the necessary corrections to be made. I'm appalled that such a simple error has taken this long to resolve, and I'm concerned about the impact it's having on my business. Due to the incompetence of your employees, I'm missing business opportunities. The delay has caused inconvenience to my business, and I expect a full explanation and resolution.
Furthermore, the GOVERNMENT DATABASE verification will be rejected again due to this mismatch. The lack of competent personnel to handle a straightforward update is astounding. It's unacceptable that I, as a valued client, have to chase after your team for a response. You already have all the necessary documents, so I'm not sure what else is required. The incompetence is unacceptable.
It's been 3 weeks, and I've even visited your branch, but the issue remains unresolved. I've attached my SARs and BEE affidavit of correct name and your updated confirmation letter from today , which only highlights the incompetence of your team. I demand that this issue be addressed immediately.
I'm writing to express my extreme dissatisfaction with the service I've received so far. It's been 3 weeks since I requested to rectify the mistake that your branch made on my company documents, and the error remains uncorrected. Despite receiving emails assuring me that the issue is sorted, the problem persists.
My company, Monniques Group CC t/a #InDesign Digital, is still waiting for the necessary corrections to be made. I'm appalled that such a simple error has taken this long to resolve, and I'm concerned about the impact it's having on my business. Due to the incompetence of your employees, I'm missing business opportunities. The delay has caused inconvenience to my business, and I expect a full explanation and resolution.
Furthermore, the GOVERNMENT DATABASE verification will be rejected again due to this mismatch. The lack of competent personnel to handle a straightforward update is astounding. It's unacceptable that I, as a valued client, have to chase after your team for a response. You already have all the necessary documents, so I'm not sure what else is required. The incompetence is unacceptable.
It's been 3 weeks, and I've even visited your branch, but the issue remains unresolved. I've attached my SARs and BEE affidavit of correct name and your updated confirmation letter from today , which only highlights the incompetence of your team. I demand that this issue be addressed immediately.
GdS
Graça dos Santos's updateReviewer Update
08 Apr 2026, 21:47Good evening
I'm writing to express my extreme dissatisfaction with the service I've received so far. It's been 3 weeks since I requested to rectify the mistake that your branch made on my company documents, and the error remains uncorrected. Despite receiving emails assuring me that the issue is sorted, the problem persists.
My company, Monniques Group CC t/a #InDesign Digital, is still waiting for the necessary corrections to be made. I'm appalled that such a simple error has taken this long to resolve, and I'm concerned about the impact it's having on my business. Due to the incompetence of your employees, I'm missing business opportunities. The delay has caused inconvenience to my business, and I expect a full explanation and resolution.
Furthermore, the GOVERNMENT DATABASE verification will be rejected again due to this mismatch. The lack of competent personnel to handle a straightforward update is astounding. It's unacceptable that I, as a valued client, have to chase after your team for a response. You already have all the necessary documents, so I'm not sure what else is required. The incompetence is unacceptable.
It's been 3 weeks, and I've even visited your branch, but the issue remains unresolved. I've attached my SARs and BEE affidavit of correct name and your updated confirmation letter from today , which only highlights the incompetence of your team. I demand that this issue be addressed immediately.
I'm writing to express my extreme dissatisfaction with the service I've received so far. It's been 3 weeks since I requested to rectify the mistake that your branch made on my company documents, and the error remains uncorrected. Despite receiving emails assuring me that the issue is sorted, the problem persists.
My company, Monniques Group CC t/a #InDesign Digital, is still waiting for the necessary corrections to be made. I'm appalled that such a simple error has taken this long to resolve, and I'm concerned about the impact it's having on my business. Due to the incompetence of your employees, I'm missing business opportunities. The delay has caused inconvenience to my business, and I expect a full explanation and resolution.
Furthermore, the GOVERNMENT DATABASE verification will be rejected again due to this mismatch. The lack of competent personnel to handle a straightforward update is astounding. It's unacceptable that I, as a valued client, have to chase after your team for a response. You already have all the necessary documents, so I'm not sure what else is required. The incompetence is unacceptable.
It's been 3 weeks, and I've even visited your branch, but the issue remains unresolved. I've attached my SARs and BEE affidavit of correct name and your updated confirmation letter from today , which only highlights the incompetence of your team. I demand that this issue be addressed immediately.
GdS
Graça dos Santos's update08 Apr 2026, 21:47
Reviewer Update
Good evening
I'm writing to express my extreme dissatisfaction with the service I've received so far. It's been 3 weeks since I requested to rectify the mistake that your branch made on my company documents, and the error remains uncorrected. Despite receiving emails assuring me that the issue is sorted, the problem persists.
My company, Monniques Group CC t/a #InDesign Digital, is still waiting for the necessary corrections to be made. I'm appalled that such a simple error has taken this long to resolve, and I'm concerned about the impact it's having on my business. Due to the incompetence of your employees, I'm missing business opportunities. The delay has caused inconvenience to my business, and I expect a full explanation and resolution.
Furthermore, the GOVERNMENT DATABASE verification will be rejected again due to this mismatch. The lack of competent personnel to handle a straightforward update is astounding. It's unacceptable that I, as a valued client, have to chase after your team for a response. You already have all the necessary documents, so I'm not sure what else is required. The incompetence is unacceptable.
It's been 3 weeks, and I've even visited your branch, but the issue remains unresolved. I've attached my SARs and BEE affidavit of correct name and your updated confirmation letter from today , which only highlights the incompetence of your team. I demand that this issue be addressed immediately.
I'm writing to express my extreme dissatisfaction with the service I've received so far. It's been 3 weeks since I requested to rectify the mistake that your branch made on my company documents, and the error remains uncorrected. Despite receiving emails assuring me that the issue is sorted, the problem persists.
My company, Monniques Group CC t/a #InDesign Digital, is still waiting for the necessary corrections to be made. I'm appalled that such a simple error has taken this long to resolve, and I'm concerned about the impact it's having on my business. Due to the incompetence of your employees, I'm missing business opportunities. The delay has caused inconvenience to my business, and I expect a full explanation and resolution.
Furthermore, the GOVERNMENT DATABASE verification will be rejected again due to this mismatch. The lack of competent personnel to handle a straightforward update is astounding. It's unacceptable that I, as a valued client, have to chase after your team for a response. You already have all the necessary documents, so I'm not sure what else is required. The incompetence is unacceptable.
It's been 3 weeks, and I've even visited your branch, but the issue remains unresolved. I've attached my SARs and BEE affidavit of correct name and your updated confirmation letter from today , which only highlights the incompetence of your team. I demand that this issue be addressed immediately.