bR
bianca R

1 reviews | Active since Nov 2018

22 Nov 2018, 13:54

MY PREMIER FNB CHEQUE CARD

3 DAYS LATER AND FNB IS STILL GETTING BACK TO ME REGARDING MY CHEQUE CARD THAT IS STANDING ON R5000.00 BECAUSE FNB DID NOT CLOSE MY ACCOUNT 2 YEARS AGO. THEY GOT FNB LEGAL TO CALL ME REGARDING MY "CREDIT CARD" THAT I WANT CLOSED AND I HAVENT EVEN MENTIONED A CREDIT CARD. **********ITS MY CHEQUE CARD THAT IS A PROBLEMMMMMMM FNNNNNBBBBB!!!!!!!!!!!!!!!!!!!!!************* FNB IS TOTALLY USELESS. NO SERVICE AT ALL

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Replies (1)
FNB (First National Bank)
FNB (First National Bank)'s reply22 Nov 2018, 14:42
Official
Good Day,

I acknowledge receipt of your complaint and apologise for the inconvenience caused. Thank you for bringing this matter to our attention.

 A formal complaint has been logged on your behalf and has been routed to FNB Points of Presence for investigation and resolution. I have requested that feedback be provided.

Your complaint reference number is ***NF. 

Again I apologise for the inconvenience and frustration caused.

Regards,

Hello Peter Complaints Team

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