MM
MPHO M

1 reviews | Active since May 2015

01 Nov 2016, 11:14

my phone bill must be sky high by now

<p>Can i get someone from the credit card division to call me, FNB needs to work on their consultant- I do not know how many times i called and Cannot get ahold of the lady i am looking for. I need to speak to Nikiwe Ndlovu.</p>

0
Replies (1)
FNB (First National Bank)
FNB (First National Bank)'s reply01 Nov 2016, 13:30
Official

Good Day mpho.maduwe,

I have logged a formal complaint on your behalf. Please accept our apologies for the disappointing experience and the unnecessary concern caused. We are already liaising with the relevant department to get a resolution and have this sorted out ASAP. We will be in touch as soon as the necessary investigations have been done.

Your reference number is ***

Kind regards

Complaints Resolution

Daffnie Govender

Email address: ***

Tel number: *** (option one)