SM
Seipati M

1 reviews | Active since Jan 2023

20 Nov 2023, 11:51

My partner sent me money from UAE on the 5th of November

My partner sent me money from UAE on the 5th of November. Till date I have been waiting and the funds haven’t come through, we triple checked the banking details and everything was correct. Went to an FNB branch in Centurion and they were not much help they advised I should wait for Monday that was last week already. No one seems to know how it works or how I need to accept the funds. I have a 7 month old baby and I needed the money urgently but no one at FNB is willing to help!

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SM
Seipati M's update21 Nov 2023, 10:30
Reviewer Update
Got a call from Charity at FNB forex department. She was able to assist me and also explain the process when receiving funds from outside the country. Thank you FNB and Charity for your swift response, much appreciated.