NY
Neville Y
1 reviews | Active since Mar 2009
29 Nov 2018, 11:08
My own bank is spamming me
I am receiving daily SMSes asking me what is behind number 4 etc? Is this really from FNB or is it a ****? If I opt-out who is getting the opt out instruction? If this is from FNB, that is sad. My own bank is spamming me.
Helpful (0)
Replies (1)0
Replies (1)
FNB (First National Bank)'s replyOfficial
29 Nov 2018, 12:42Good Day,
I truly regret taking note of your experience; thank you for bringing this to my attention. Please accept my deepest apologies.
I truly regret taking note of your experience; thank you for bringing this to my attention. Please accept my deepest apologies.
I have noted that complaint reference *** was issued for your complaint. I have referred the complaint to FNB Premier Resolution Centre and have requested that they provide assistance and to make contact with you to address your concerns.
Again apologize for any inconvenience caused.
Regards,
Hello Peter Complaints Team
*** (option one)
FNB (First National Bank)'s reply29 Nov 2018, 12:42
Official
Good Day,
I truly regret taking note of your experience; thank you for bringing this to my attention. Please accept my deepest apologies.
I truly regret taking note of your experience; thank you for bringing this to my attention. Please accept my deepest apologies.
I have noted that complaint reference *** was issued for your complaint. I have referred the complaint to FNB Premier Resolution Centre and have requested that they provide assistance and to make contact with you to address your concerns.
Again apologize for any inconvenience caused.
Regards,
Hello Peter Complaints Team
*** (option one)