OM
Ofentse M

1 reviews | Active since Apr 2012

22 Jun 2016, 05:54

My money took more than four days to reflect on to my FNB account.

<p>Money has been transferred into my FNB account from ABSA. The ABSA Statement shows that it went through, but it has been over 3 days since I have been waiting for this money to reflect on my FNB account. I am expecting 440000.00 which was transfered since last week Thursday. </p> <p> </p> <p>My Account Details:</p> <p>Account Holder : KD MATSEKE</p> <p>Account Number : ********** 8517</p> <p>Account Type : CHEQUE</p> <p>Branch: PTA NORTH</p> <p>ID NO: ********** 841082</p> <p> </p> <p>You're assistance would be highly appreciated. I am frustrated and this is inconveniencing me. This has been long overdue. </p> <p>Thank you</p>

0
Replies (2)
FNB (First National Bank)
FNB (First National Bank)'s reply22 Jun 2016, 08:34
Official

Please accept our apologies for the disappointing experience and the unnecessary concern caused.

Thank you for taking our call earlier, as discussed we're already liaising with our Relevant departments to get this sorted out ASAP and will be in touch as soon as the necessary investigations have been done.

The reference for your complaint is 945821.

Kind regards

Complaints Resolution

Daffnie Govender

Email address: **********

Tel number: ********** (option one)

OM
Ofentse M's update23 Jun 2016, 09:00
Reviewer Update

Hi Hello Peter

The bank conformed that the money came through, howerver it cnt be withdrawn. All accounts stopped for investigation. This money has been long overdue. It has been investigated for seven days. It cannot be investiated again for seven days. I cannot afford to have money to be investigated so many times. I am in need. They can investigate, but it doesnt have to be another 7 days.

Hi Have spoken to Malcus Nkambule and his contact details are: ********** 147. Can you please assist. This is too much