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oreabetses O

1 reviews | Active since Oct 2016

29 Oct 2016, 06:20

My money's free for all

<p>Let me start off with a compliment - great stuff with FNB Connect.</p> <p>But really now, When are you going to be more prudent about these D/O's???</p> <p>I've counted 11 on my account that I've stopped. Not sure if all that money has been reversed but that's besides the point. Why do I need OTP to access my own money but others do it with ease?</p>

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Replies (1)
FNB (First National Bank)
FNB (First National Bank)'s reply29 Oct 2016, 10:33
Official

Good day,

Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused.

A formal complaint has been logged on your behalf and referred to the relevant department who will provide you with feedback.

The reference number is ***.

Regards
Complaints Resolution
Melinda Duvenhage
Email address: ***
Tel number: *** (option one)