MY MONEY IS MISSING IN MY ACCOUNT AND FNB DOES NOT WANT TO ACCOUNT

Funds are missing in my account, I have called FNB four times already, there is no platform of theirs I have not used to have my matter resolved. The consultants cannot resolve my matter, they keep taking me from pillar to post. Debit orders bounced yet there were more than enough funds in my account, others are said to have gone through but my creditors did not receive the funds. I have consulted with 4different consultants who all have different narrative of my account transactions. They keep saying they have escalated the matter but nothing is being done. It’s the 10th today, I have been calling FNB since the 2nd of May when I noticed anomalies in my account. My Salary is not safe with FNB, my money as a whole is not safe as fnb does not want to account for missing funds in my account. We had gone through the transactional history with the consultants and they also agreed that indeed there is something wrong.

FNB does not want to account for missing funds in my account, I am so frustrated because this has brought so much inconvenience. I am so worried that I might even lose my salary because FNB takes money from my account as and when.

I get why people leave fnb for other banks like Capitec, there’s a lot of unexplainable activities that happen in one’s account and all they do is blame you even when it was their system issue. FNB lacks accountability.

I write here because I have exhausted all their channels of enquiries and nothing is happening.

I work hard for my money, I can’t haven it taken like that. The worst part there were no unauthorised debit order in this case, the money is within FNB.