LS
Lynne S

1 reviews | Active since Mar 2020

25 Jan 2019, 08:28

MY MONEY HAS STILL NOT CLEARED!!!

I was promised that my payment would clear by latest yesterday, yet it did not clear. Now today my money has still not cleared!!! Why does it take 5-10 working days for funds to clear when transferred from my cheque account to my credit card? The amount is just sitting there uncleared! Paying for Premier Banking for what???

0
Replies (1)
FNB (First National Bank)
FNB (First National Bank)'s reply25 Jan 2019, 10:48
Official
Good Day,

Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused.

A formal complaint has been logged on your behalf and referred to the relevant department who will investigate and provide you with feedback.

The reference number is ***NF.

Regards
Hello Peter Complaints Team
*** (option one)