My money

I logged a complaint in regards to my R900 that was taken from my card due to a fault at Shoprite. To my surprise FNB comes back to me with a till slip that no where shows I am indeed the one who withdrew the money. Kindly please advice where in this attachement does it state that I received the cash? Kindly please provide me with proof that indeed the cashier did not take the money nor the cashier balanced on that specified date. In this case all I see is a till slip with no signature or anything that indeed proves that I received the money. This needs to be sorted out. This has been going on for some quite time. FNB needs to take responsibility and stand up for their clients. I am a client of FNB and not Shoprite. I need this sorted out for the last time.