My Husband deposited...

My Husband deposited money from his FNB account to my Capitec account ,3 weeks ago , then he phoned FNB online to reverse the money because it never reached me, they said it will take 24hours Saturday he went to the Branch where they said he must come back yesterday, he did go and everything was solved they told him it will take 4 to 5 hours for the money to be released, we still waiting , after many attempts of emailing still nothing, school has opened my family is suffering what now