kM
katiso M

1 reviews | Active since Jun 2019

24 Jun 2019, 20:24

MY FNB ACCOUNT IS BLOCKED FOR TWO WEEKS NOW WE ARE ON THE THIRD WEEK NOW TOTAL ABUSE OF CONSUMER RIGHTSS

Hi Can they please unblock my account and let me sort out the problems they have cause so far in my life now. i had an argument with the client and they went straight into blocking my account, its been two weeks now and we are on the third week my account was blocked no Call,No email, No sms i had to skip work because of this, i don't know if it was their employee who had to go through this, there is no food at home my kids are crying on me, i had to borrow money so that my children could eat. Now My big question is Why is FNB allowing strangers to abuse their clients like this un't they supost to be the ones who are protecting us. ABSA would have resolved this metter in two business days not two weeks and still not resolved. i would advise anyone who was thinking about switching stay right there where you are far! far! away from FNB if you want to be happy in life. we face lots of challenges as human beings and we not expect a bank to be one of them. and the person who blocked the account is not even FNB client but in future if get into a fight with FNB client i know what to do, it will make their life a leaving hell. My salary its going to be paid on that account tonight before 00:00 i don't know whats going to happen Oh help me God i ran out of options my last is to take this matter to court. And its a shame cause its been 1 month i'am with the bank..

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Replies (1)
FNB (First National Bank)
FNB (First National Bank)'s reply25 Jun 2019, 10:28
Official
Good Day Katiso Ishmael Motloung
 
Thank you for bringing this to our attention. 
We acknowledge your complaint. 
It has been routed to the relevant department and feedback will be provided shortly. 
I do apologize for any inconvenience caused. 

Ref: ***NF 

Regards, 
Hello Peter Team 
Tel number: ***