BT
Brendan T

1 reviews | Active since Nov 2012

11 Oct 2018, 10:00

My ebucks rewards level is consistently inaccurate

My ebucks rewards level is consistently inaccurate.

0
Replies (3)
FNB (First National Bank)
FNB (First National Bank)'s reply11 Oct 2018, 10:31
Official

Good Day Brendan

Thank you for bringing this to our attention.

We acknowledge your complaint.

It has been routed to the relevant department to investigate and provide resolution.

Feedback will be provided shortly.

I do apologise for any inconvenience caused.

***

Regards,

Client Experience Team

Email address: ***

Tel number: ***

BT
Brendan T's update11 Oct 2018, 10:37
Reviewer Update
A phone call would be appreciated. Thanks
BT
Brendan T's update12 Oct 2018, 09:53
Reviewer Update
Still no call. Don't know why this is marked as "business has responded"..