TM
Tshepi M
1 reviews | Active since Sept 2019
01 Nov 2019, 12:29
My e-wallet disappeared.
I got an e-wallet from my sister. I didn't withdraw it. But it's gone now and when I asked my sister if it went back into her account, she said it didn't. When I called they said they will look into it. Its been almost 3 weeks and still no response or my money back.
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Replies (1)
FNB (First National Bank)'s replyOfficial
01 Nov 2019, 13:03Good Day
Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused.
A formal complaint has been logged on your behalf and referred to the relevant department who will provide you with feedback.
The reference number is ***NF
Regards
Hello Peter Complaints Team
***
Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused.
A formal complaint has been logged on your behalf and referred to the relevant department who will provide you with feedback.
The reference number is ***NF
Regards
Hello Peter Complaints Team
***
FNB (First National Bank)'s reply01 Nov 2019, 13:03
Official
Good Day
Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused.
A formal complaint has been logged on your behalf and referred to the relevant department who will provide you with feedback.
The reference number is ***NF
Regards
Hello Peter Complaints Team
***
Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused.
A formal complaint has been logged on your behalf and referred to the relevant department who will provide you with feedback.
The reference number is ***NF
Regards
Hello Peter Complaints Team
***