FM
Fezile M

1 reviews | Active since Jul 2011

03 Dec 2015, 08:55

My Credit Card Has Been Systematically Reduced

No No no, this is wrong, this morning I get a sms saying that my credit limit on a credit card has been systematically reduced.<br> I need this money. The available funds I kept on my credit card had to be used in important things, it was not for you to find a reason to reduce my limit. You couldn't have picked a worse month, December really?<br> <br> You see communication is key, if this is something that needs to be done it has you have to communicate effectively how about giving a notice that say in three months' time we will reduce your limit to this much. I think FNB is bullying me, this is unacceptable <br> <br> All I need now is for FNB to systematically restore my credit limit, this is all I want nothing else.

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Replies (1)
FNB (First National Bank)
FNB (First National Bank)'s reply03 Dec 2015, 09:11
Official
Hello Fezilian,

Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused.

A formal complaint has been logged on your behalf and referred to Credit card who will provide you with feedback.

The reference number is 826178.

Regards
Complaints Resolution
Amukelani Ngobeni-Chauke
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