1 reviews | Active since Jan 2016
My company does not have a loan with FNB
I took out a loan with FNB a few years ago. I have been unemployed for 2 years and have not been able to pay for the loan. I recently got a job and went into a branch to reopen my bank account as all my debit orders are linked with that account including their loan account. The branch told me that i need to pay R 1500 to reopen my account. I have a business bank account with FNB, so i used that account to transfer my salary. I recently opened another personal account as my bookkeeper said i need to seperate my accounts. Today i received a call from FNB legal, the consultant advised that i need to make payment today or tomorrow towards my FNB account. I asked her where will i get the money today? She said i can make arrangements if i dont have money today, and 5min later R500 is deducted from my BUSINESS BANK ACCOUNT? This is *******! <br> 7.(2) In administering an account a debt collector shall not employ or allow any employee, agent or any other third party employed or instructed for the purpose of administering such account to make use of any method or technique or procedure aimed at deliberately humiliating or threatening the person of the debtor, the business entity of such a debto
Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused.
A formal complaint has been logged on your behalf and referred to the relevant department who will provide you with feedback.
The reference number is 852570.
Regards
Complaints Resolution
Melinda Duvenhage
Email address: ***
Tel number: *** (option one)
Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused.
A formal complaint has been logged on your behalf and referred to the relevant department who will provide you with feedback.
The reference number is 852570.
Regards
Complaints Resolution
Melinda Duvenhage
Email address: ***
Tel number: *** (option one)
