My card is taking too long

What a joke. I spoke to 2 call centre agents and told them to have my card delivered to Edenvale FNB.<br> My card was sent to Edendale. Initially I was told the card would take 3 working days, Then I was told it would take 5 to seven working days because the agent I called initially did not LISTEN .NOW MY CARD IS IN EDENDALE . Didn't even know where this is. The lady who helped me at the Edenvale branch had such a bad attitude now I have to wait until Wednesday next week to get my card.<br> Get your act together guys. Oh and by the way when I asked them to have card delivered to Van Riebeeck avenue the call centre agent could not even find this branch on their system . I would laugh if this was funny