my card is cancelled without notifying me
Today I was surprise to find that my card was cancelled without my attention, and the expiry date is 03/2019, how could such thing happen, I tried to call their call centre number *** at 18:35 the person who answered the call was rude and I was very much stranded he was not willing to help, he said I must go to the branch and im even working on weekend I wont have time to go to the branch the much just open my card again please help me<br>
Helpful (0)
Replies (1)0
Replies (1)
FNB (First National Bank)'s replyOfficial
24 Jul 2015, 08:23Hello ASVukeya123,
Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused.
A formal complaint has been logged on your behalf and the reference number is 726916.
Regards
Complaints Resolution
Amukelani Ngobeni-Chauke
Email address: ***
Tel number: *** (option one)
Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused.
A formal complaint has been logged on your behalf and the reference number is 726916.
Regards
Complaints Resolution
Amukelani Ngobeni-Chauke
Email address: ***
Tel number: *** (option one)
FNB (First National Bank)'s reply24 Jul 2015, 08:23
Official
Hello ASVukeya123,
Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused.
A formal complaint has been logged on your behalf and the reference number is 726916.
Regards
Complaints Resolution
Amukelani Ngobeni-Chauke
Email address: ***
Tel number: *** (option one)
Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused.
A formal complaint has been logged on your behalf and the reference number is 726916.
Regards
Complaints Resolution
Amukelani Ngobeni-Chauke
Email address: ***
Tel number: *** (option one)