mm
media.imports media.imports

1 reviews | Active since Mar 2009

22 Nov 2017, 12:08

My Business Gold Cheque

I have a Business Gold Cheque with FNB. Firstly my card shows MY name T/A Business name?? I asked for the account to be opened on the BUSINESS name. Second it seems it is not fully functional. I cannot activate/increase an overdraft. Which is normally available on any Gold Cheque account, business or personal. I app**** for an overdraft several times online. All I get is the system replies, someone will contact me shortly. All business related products I try to apply for, the system reply, You need a business account to apply for this product.

Get the cash flow you need to run your business

What the Business Overdraft offers

The facility is linked to your Business Account and provides the ability to make payments even when there are no cash funds available in your account, thus avoiding penalty fees and additional charges (There is NO option for this on my account)

For business overdrafts of less than R400 000, normally no supporting documentation or collateral are needed.

I need MUCH less than this amount.

Ref ********** Has been issued for your complaint Ref ********** Q

0
Replies (1)
FNB (First National Bank)
FNB (First National Bank)'s reply22 Nov 2017, 12:37
Official

Good Day,

Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused.

A formal complaint has been logged on your behalf and referred to the relevant department who will investigate and provide you with feedback.

The reference number is ***NF.

Regards

Hello Peter Complaints

Naomi Petersen

*** (option one)