1 reviews | Active since Jul 2017

30 Jul 2017, 10:03

My bread and butter

<p>FNB gives the option of reversal of stopping unauthorised debit orders. What they dont stop is unauthorised debit orders placed by themselfs. They officially debited my account with an extremly high amount, without authorisation, without ant notification or phone call. This with an existing arrangement. Now due to this unauthorised debit, this could have huge consequences. </p>

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Replies (1)
FNB (First National Bank)
FNB (First National Bank)'s reply31 Jul 2017, 11:04
Official

Good Day

I do apologize for the frustration caused once again I have forwarded this matter to the relevant department to address all concerns raised to provide you with a resolution soon on this complaint. We sincerely apologize for the frustration and inconvenience caused.

Regards

Complaints Resolution

Daffnie Govender

Tel number: *** (option one)