My brand new bank account is suspended!!!!!

Item: FNB (First National Bank)
Rating: 2
Author: Edward B

I have been online for the last 30 minutes querying why my brand new cheque card is suspended!!! No one has helped me or bothered to call me back!!! You are happy for money to be deposited into the account but not happy to issue it to me!!! My name is Edward William Berridge ID No.: *** Card No.: *** Cell.: *** Please respond in the next 30 minutes otherwise I will be making this public on social media. <br> <br> I app**** for this account almost 3 weeks ago and app**** for a credit card at the same time which to this day is still in process!!! How slow are you?

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Replies (1)

FNB (First National Bank)'s replyOfficial

29 Apr 2015, 16:18

Hello EdwardBerridge,

Thank you for bringing this matter to our attention. We would like to apologize for the service failure.

Your complaint has been escalated to the relevant department for investigation. Your complaint reference number is 675226.

Kind Regards
Complaints Resolution
Celeste Kruger
Email: ***
Tel Number: *** (Option One)

FNB (First National Bank)'s reply29 Apr 2015, 16:18

Official