TR
Thato R
1 reviews | Active since Apr 2019
26 Aug 2021, 08:29
MY BANK IS *****ING FROM ME
I had a device contract with FNB which came with a top up sim. I Settled the Contract with FNB before the 24 moths.
Im still being billed for the Top up sim that came with the device. When settling oo one tells you that you need to cancel your sim separately.
Im not being billed for something Im not even using because in my head I thought FNB will do the right thing and stop everything.
I called in yesterday and they could not explain why they didn't stop my sim-card ***
I want my money back.
YOU ARE NOW SIMPLY *****ING FROM ME
I want my refund I stopped using the sim as soon as I settled that contract.
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Thato R's updateReviewer Update
26 Aug 2021, 09:44I spoke to someone from your office and asked that they remove all the sim cards on my name as I have decided to leave the bank and move somewhere where Im treated like a customer.
I just logged into my Internet banking and see that my request was done but I also asked for a refund as i never used the sim after terminating my contract.
I have not heard anything about my refund.
I will not be ****** by a bank I have been with since I was a child.
If your failing on simple things like this maybe its best I take my business elsewhere.
I just logged into my Internet banking and see that my request was done but I also asked for a refund as i never used the sim after terminating my contract.
I have not heard anything about my refund.
I will not be ****** by a bank I have been with since I was a child.
If your failing on simple things like this maybe its best I take my business elsewhere.
TR
Thato R's update26 Aug 2021, 09:44
Reviewer Update
I spoke to someone from your office and asked that they remove all the sim cards on my name as I have decided to leave the bank and move somewhere where Im treated like a customer.
I just logged into my Internet banking and see that my request was done but I also asked for a refund as i never used the sim after terminating my contract.
I have not heard anything about my refund.
I will not be ****** by a bank I have been with since I was a child.
If your failing on simple things like this maybe its best I take my business elsewhere.
I just logged into my Internet banking and see that my request was done but I also asked for a refund as i never used the sim after terminating my contract.
I have not heard anything about my refund.
I will not be ****** by a bank I have been with since I was a child.
If your failing on simple things like this maybe its best I take my business elsewhere.