MY BANK ADJUSTED AFTER CHEQUE BOUNCED

Good day<br> <br> I have an FNB Gold Cheque account and is a middle-class worker. <br> <br> I received a sms notification of a Cheque deposited into my account on 26 February 2016.<br> Received a sms notification of a Bank Adjustment for the same amount on 27 February 2016.<br> Sunday 28 February 2016 I contacted the ***** helpline when the nodification came trough to that effect. They advised me to go to my nearest Branch in operating hours, (Monday) to have them clear the cheque and remove it from my account.<br> So Monday of I go to the bank, am a working lady and only have an hour lunch here, what happens they cannot assist me, they do not even know how it was done!!!<br> In the meantime I cannot access my money, not even the ones I transferred to my linked saver!!!<br> No with two kids that this is unacceptable, because I am used to paying with card and thus not have a cent on me!!!<br> I am on the verge of moving to a different bank here.<br> I cannot believe this is how the treat their \clients\"."