FL
Freddie L

1 reviews | Active since May 2018

31 May 2018, 19:15

My bad experience with Fnb online banking.

It has been over a month after i have ordered a new gold business card and yet haven't received it yet!!!!!!!

I have been calling almost every week and all I receive is a response saying my card will be ordered so will receive in the next 3 working days.

My experience with online banking hasn't been friendly and is the worst and I would advise people not to register their new business with fnb.

0
Replies (1)
FNB (First National Bank)
FNB (First National Bank)'s reply01 Jun 2018, 09:22
Official

Good day Freddie Legoai,

I truly regret taking note of your experience; thank you for bringing this to my attention. Please accept my deepest apologies.

Your complaint has been referred to the relevant department for investigation and resolution. I have requested that they provide feedback.

Complaint reference number ***NF was issued for your complaint.

Regards,

Hello Peter Complaints

Naomi Petersen

*** (option one)