1 reviews | Active since Jul 2018
My accounts are “Frozen”
My account have both been “frozen”. I am not getting any help from the call center at all. I’ve spent almost all day on the phone. Tried to call the ***** line, as they advised but nothing is helping. The worst part is that I had to make a rental payment today but I couldn’t because none of my accounts work
Good Day Wistaria Mogamise,
Thank you for bringing this to our attention.
We acknowledge your complaint.
It has been routed to the relevant department to investigate and provide resolution.
Feedback will be provided shortly.
I do apologise for any inconvenience caused.
***
Regards,
Client Experience Team
Email address: ***
Tel number: ***
Good Day Wistaria Mogamise,
Thank you for bringing this to our attention.
We acknowledge your complaint.
It has been routed to the relevant department to investigate and provide resolution.
Feedback will be provided shortly.
I do apologise for any inconvenience caused.
***
Regards,
Client Experience Team
Email address: ***
Tel number: ***