PT
Peggy T
1 reviews | Active since Oct 2019
08 Jan 2020, 16:08
my account now on minus
please refund my R587 + R120 that you have *******ly collected on my account on my easy payment account ***
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Peggy T's updateReviewer Update
09 Jan 2020, 13:05why the hell did you people refund into an account with a minus . i have specifically advised on on email and telephonically that i have to have access to my money that you have continuously stole in y account . i want my Refund now and the R120 bank charges that you have caused me . i am sick and tired of reporting the same issue . since the 27th of December you only addressing my complaint now and to such Poor satisfaction !!!!!!!!!! i want my ****en money now !!! put my refund into my Easy Account NOW !!!!
PT
Peggy T's update09 Jan 2020, 13:05
Reviewer Update
why the hell did you people refund into an account with a minus . i have specifically advised on on email and telephonically that i have to have access to my money that you have continuously stole in y account . i want my Refund now and the R120 bank charges that you have caused me . i am sick and tired of reporting the same issue . since the 27th of December you only addressing my complaint now and to such Poor satisfaction !!!!!!!!!! i want my ****en money now !!! put my refund into my Easy Account NOW !!!!
PT
Peggy T's updateReviewer Update
13 Jan 2020, 16:07I am so disgusted by the poor and pathetic service received from this bank . This is now going on for 3 months now .
In October I was deducted by FNB life without me having a policy with the bank . I called and logged a complaint and was told that the policy is also cancelled .
November to my surprise hey went and deducted the money into my account which I reversed !!! Now most recent the most drama started .
On the 25th of December and amount of R587.00 was deducted and unfortunately there were no funds into my account and that caused me R120 bank charges .
I called the bank on the 26th and could not speak to anyone and had wasted R30 airtime while on the line. On the 27th in the morning I called again and spoke to some guy who said the payment is not showing on his side. On the 30th and amount of R587.00 was deducted again and I called immediately the consulted said he is unable to see payment hence I could not reverse I as well on my side we should wait.
On the 31st I logged a complaint which was ignored and then on the 2md I called again to inform them that I have an issue with the rental company which has left my account on a minus and the should refund my money on one of my FNB accounts. To date nothing has happed only on the 13th I got a call after numerous calls and hellopeter complains and emails to 1 life . I TOLD SCELO while I was in hospital with my son that he should process a refund on my separate account which he also ignored.
On the 9th which is 12 days after I have been trying to get my money these idiots process a refund into an account that has minus and I am being told stories . This is very simple, I do not have a policy with you and want my money now ! I will tell you where I want my money paid into . Please fix this now , I need to by meds for my SON today !!!
PT
Peggy T's update13 Jan 2020, 16:07
Reviewer Update
I am so disgusted by the poor and pathetic service received from this bank . This is now going on for 3 months now .
In October I was deducted by FNB life without me having a policy with the bank . I called and logged a complaint and was told that the policy is also cancelled .
November to my surprise hey went and deducted the money into my account which I reversed !!! Now most recent the most drama started .
On the 25th of December and amount of R587.00 was deducted and unfortunately there were no funds into my account and that caused me R120 bank charges .
I called the bank on the 26th and could not speak to anyone and had wasted R30 airtime while on the line. On the 27th in the morning I called again and spoke to some guy who said the payment is not showing on his side. On the 30th and amount of R587.00 was deducted again and I called immediately the consulted said he is unable to see payment hence I could not reverse I as well on my side we should wait.
On the 31st I logged a complaint which was ignored and then on the 2md I called again to inform them that I have an issue with the rental company which has left my account on a minus and the should refund my money on one of my FNB accounts. To date nothing has happed only on the 13th I got a call after numerous calls and hellopeter complains and emails to 1 life . I TOLD SCELO while I was in hospital with my son that he should process a refund on my separate account which he also ignored.
On the 9th which is 12 days after I have been trying to get my money these idiots process a refund into an account that has minus and I am being told stories . This is very simple, I do not have a policy with you and want my money now ! I will tell you where I want my money paid into . Please fix this now , I need to by meds for my SON today !!!