My account is from and I don’t have access to my hard earned money

Hi, my account has be frozen for apparently being part of a **** which I do not know anything about .

I received an amount R400 from a friend , whom I can can regard as a friend. I asked her to borrow me an amount of 400 on 7/09/2023. Screenshots attached. She sent me the money on 08/09/2023, which was agreed I will will pay during the course this week.

To my surprise my account has been blocked in association with a **** reported by a lady which I can’t name . I don’t not know her nor I have dealings with her.

I need my name to be cleared out of this. My life is stuck, I cannot access my account!

I have a screenshot, associated with the lady (who reported the *****) communicating with my friend saying she will fix this as it was a mistake.

I have been informed Bongani is investigating this case. I also have another screenshot from the lady who reported this case try to fix this mistake, the screenshot is showing that she is in communication with Bongani via emaol, how long does this take?

I find it extremely disappointing how you inconvenience your clients