My account has been frozen, which i don't know why And they gave me a reference number and this is really causing alot of damages to me because i need to pay some of my supplies which i can't do anything, please help me because this is really causing in

My account has been frozen, which i don't know why And they gave me a reference number and this is really causing alot of damages to me because i need to pay some of my supplies which i can't do anything, please help me because this is really causing inconvenience for me and business.

my case number *** DAHMYS(pty)Ltd please I need my account back really need to supplier goods,I’m stranded and also have family….FNB please help my account because this is getting out of it….