RM
Refilwe M

1 reviews | Active since Jun 2023

04 Nov 2024, 15:50

My account has been frozen

My account was frozen for no particular reason, and unfortunately for me there was money in that account that I urgently needed to utilise, howwever I cannot transact with the account.

0
Replies (2)
RM
Refilwe M's update04 Nov 2024, 16:53
Reviewer Update
I expect this matter to be resolved ASAP because as stated prior, there is money in that account that I need to use urgently. However, I will follow up via email.

Thanks.
RM
Refilwe M's update05 Nov 2024, 11:29
Reviewer Update
FNB, after immense emails & phone calls my query has still not been attended to and my account is still put on hold. I don’t even understand how or why this is possible because it’s an Easy Zero (e-wallet) account. I am ready to close this account. 🤚🏽