XL
Xoliswa L

1 reviews | Active since Mar 2015

29 Aug 2017, 12:08

My account handed over to attorneys for the second time

In July 2016 I closed my FNB cheque account and I had an overdraft balance of about R3 500. My account was handed to attorneys and the attorneys debited my account with R4 128. Today I received an sms that my account has been handed over Groenewald Lubbe Inc when I asked what is this for I did not get an answer. This is so *********** of FNB.

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Replies (1)
FNB (First National Bank)
FNB (First National Bank)'s reply29 Aug 2017, 13:08
Official

Good Day,

I truly regret taking note of your experience; thank you for bringing this to my attention. Please accept my deepest apologies.

I have noted that complaint reference *** was issued for your complaint. I have referred the complaint to the relevant department and have requested that they provide assistance and to make contact with you to address your concerns.

I again apologise for any inconvenience caused.

Kind Regards,

Hello Peter Complaints

Naomi Petersen

*** (option one