MY ACCOUNT FROOZEN FOR NO REASON

Item: FNB (First National Bank)
Rating: 1
Author: Abiodun A

I have been using FNB account since 2016, they have no problem with my account not until last month when i recieved a payment from someone else FNB .. then they have a problem with the person then they decided to FREEZE my account .. i tried to know why but they just decided my account has to be closed before 13th of September .. Still yet my account is FROOZEN and i can't get my money out .. I have been so stressed and this has affected my bussiness so much... i dont know what to do again or who to talk too ...

Helpful (0)

Replies (2)

FNB (First National Bank)'s replyOfficial

21 Aug 2019, 08:48

Good Day

Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused.

A formal complaint has been logged on your behalf and referred to the relevant department who will provide you with feedback.

The reference number is ***NF

Regards

Hello Peter Complaints Team

***

FNB (First National Bank)'s reply21 Aug 2019, 08:48

Official

Good Day

Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused.

A formal complaint has been logged on your behalf and referred to the relevant department who will provide you with feedback.

The reference number is ***NF

Regards

Hello Peter Complaints Team

***

Abiodun A's updateReviewer Update

28 Aug 2019, 14:52

Hello Please i was giving an email .. i did try to send the email to the department but ever since i have been waiting to hear from them and my account still remians in active .. I'm tired of this stress .. WHY

Abiodun A's update28 Aug 2019, 14:52

Reviewer Update