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business.nim business.nim

1 reviews | Active since Sept 2016

19 Sept 2016, 09:06

My account blocked for no reason!!

<p>It's been 2 weeks going to branches and signing documents and 2 weeks of calling but still my business bank account is being blocked. I'm runing a business so you can image when cash flow has been frozen...this is just appalling!! Now I'm told a branch in Randburg blocked my account but I have never even banked there or entered that bank!! I tried call the branch they don't pick up. I have lost so much money calling FNB with my cell number and traveling to branches. Never mind the money I lost in my business due FNB unprofessional process to help me resolve this. I'm really not impressed. </p>

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Replies (2)
FNB (First National Bank)
FNB (First National Bank)'s reply19 Sept 2016, 11:18
Official

Good Day Mrs Dube,

Kindly be advised that I have logged a formal complaint on your behalf. Please accept our apologies for the disappointing experience and the unnecessary concern caused. We’re already liaising with the relevant department to get this sorted out ASAP and will be in touch as soon as the necessary investigations have been done.

The reference for your complaint is ***

Kind regards

Complaints Resolution

Daffnie Govender

Email address: ***

Tel number: *** (option one)

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business.nim business.nim's update20 Sept 2016, 09:57
Reviewer Update

It two weeks to get sorted which I'm not happy about it being a business account. I'm still not happy but I do acknowledge your help thanks.