1 reviews | Active since Nov 2015
my account and money on hold
Fnb is killing our small business by not protecting us their clients. I am into project and part sourcing services, i recently had an order to source parts worth R126,950.00 to a client of mine(my buyer). Which i took goods of R105,560.00 from my supplier and supp**** to my buyer after i received alert of his payment into my account on my phone, when am about to transfer to my supplier his part of the money i realized that my account is on hold. i have went to my branch and to query why my account is on hold. No body there is even concerned with my issue. The only answer i get is that was R4k that was deposited into my account that was **********. I can believe this stupid reason this guys gave me. This is business account for Gods sake, clients collect my account to make payments, if there is a problem my bank should contact me and to hear my side of the matter. Now people i owe are now threatening my life, i seat with debt of over R105k. I have the invoice of the business with me #FNBmustfall. Mr. Petter pls save us
Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused.
A formal complaint has been logged on your behalf and referred to the relevant department who will provide you with feedback.
The reference number is 906507NF.
Regards
Complaints Resolution
Melinda Duvenhage
Email address: ***
Tel number: *** (option one)
Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused.
A formal complaint has been logged on your behalf and referred to the relevant department who will provide you with feedback.
The reference number is 906507NF.
Regards
Complaints Resolution
Melinda Duvenhage
Email address: ***
Tel number: *** (option one)
