JO
Jan O

1 reviews | Active since Aug 2013

27 Nov 2017, 10:19

Must replace there ATMs

This is now really bad service its time for FNB Upington to get new ATMs or keep the old once that they used. I wanted to deposit money yesterday 14:43 R2900 but the ATM shown R2600 but cancel the transaction but when i counted the money it was R2700

0
Replies (1)
FNB (First National Bank)
FNB (First National Bank)'s reply27 Nov 2017, 11:43
Official

Good Day,

I acknowledge receipt of your complaint and apologise for the inconvenience caused. Thank you for bringing this matter to our attention.

A formal complaint has been logged on your behalf and has been routed to the relevant department for investigation and resolution. I have requested that feedback be provided.

Your complaint reference number is ***NF.

Again I apologise for the inconvenience and frustration caused.

Regards,

Hello Peter Complaints

Naomi Petersen

*** (option one)