Multiple ********** debit orders on my account since Feb now more than R 15k and still no solution or preventative action from FNB!

Multiple ********** debit orders on my account since February amounting more than R 15 000 now and still no plan or mitigation action from FNB to prevent it going forward.

The excuse I am given is that they "must" honor a debit order against my bank account without having any form of proof or authorization from my side from any merchant! Can this actually be true?

I have even been told to go to the various merchants and open a ***** case against them with FNB responding "nothing we can do".

To make matters worse, none of the merchants that is debiting money against my account did I EVER had an account with, they can't even trace my ID number on their systems.

Not to mentioned the assistance and urgency from my supposedly "Private Banker", arrogant and non-existent!